CellularOne

Voicemail

We have designed our Voicemail system to be as easy to use as possible, whether you use Voicemail from your phone, retrieve on-line or via email.

Setting up your Voicemail box:

From your cellular phone dial *86 (send) and follow the user-friendly instructions. Please make sure that you make a note of your password ( 4 to 7 digit number).

Retrieving messages from your own cell phone:

Dial *86 (send) to get your messages.

If you would like to protect your message with a password go to option “ 4 ” (personal options) then go to option “ 4 ” to turn your by-pass off. You can also contact our customer care department from your cellular phone on 611 (free call) or 700 7600.

From another cell phone or a local land line:

Dial your cellular number; when you hear your own message press * and enter your password .

From Overseas:

Dial 1-441 (from Europe dial 001-441) and your cellular number, when you hear your own message press * and enter your password.

Helpful tips:

  • Press 1 to listen to your messages
  • Press 7 to delete your messages
  • Press 9 to save your messages

We have included Voicemail as part of your cellular service. You will be able to store up to 20 messages for 14 days.

Retrieving your messages on-line Set-up Instructions:

  1. Visit www.cellularone.bm
  2. Select “ Log on - Check Voicemail ”
  3. Enter your 10 digit voicemail number without brackets, dashes
    or spaces, e.g. 4417007000
  4. Enter your Voicemail password
  5. Select the “ Messages ” tab
  6. Select “ Open ” under the “ New Message ” heading or under the
    “ Saved Messages ” heading to hear the applicable message
  7. Select “ Delete ” at the bottom of page to erase message if needed

Receive your messages via email Set-up Instructions:

  1. Visit www.cellularone.bm
  2. Select “ Log on - Check Voicemail ”
  3. Enter your 10 digit voice mail number without brackets, dashes or spaces,
    e.g. 4417007000
  4. Enter your Voicemail password
  5. Select the “ Personal Info ” tab
  6. Enter your email address in the “ Email Address ” field
  7. Select “ Update ” to save this information
  8. Select the “ Message Settings ” tab
  9. Enter a check mark in the boxes labelled: Email Notification: Attached Voice Message:
  10. Select “ Update ” to save this information
  11. Select “ Exit ” to finish the session

If you have any queries, please call Customer Care on 611

(a free call from your CellularOne phone)