PDA/Blackberry Information
CellularOne is the only company who has two 3G Networks
in Bermuda
thus providing you with the best island wide coverage and worldwide roaming in over 200 countries and with the fastest internet speeds .
Voice Packages for PDA/smartphone and BlackBerry®
Our voice packages cannot be used: (1) for access to the Internet, intranets, or other data networks except as the device’s native applications and capabilities permit, unless you subscribe to a Mobile Data Package (for PDA)or a BlackBerry Data Package; and for a Modem Data Package for any applications that tether your device to laptops or personal computers other than for use of the Wireless Sync or the BlackBerry solution.
PDA/smartphone and BlackBerry Gigabbyte/Megabyte Features
Gigabyte/Megabyte or kilobytes allowance and charges; for your monthly allowance, apply to 1xRTT and EV-DO data sessi s, which are rounded to next full giga/megabyte or kilobyte at the end of each billing cycle. Only the total of giga-megabytes and kilobytes transmitted above allowance each billing cycle may appear on your bill. You are responsible for all charges, including all data sent and received and “overhead” whether or not you or your recipients actually receive the data. Overhead is all data that is in addition to user-transmitted data, such as control, operational and routing instructions, error-checking characters as well as retransmissions of user-data messages that are received in error. Any unused portion of the giga-megabyte allowance is lost.
Wireless Sync
Compatible wireless device required. The monthly allowance applies only to 1xRTT and EV-DO data transmissions whilst in Bermuda. Whilst traveling abroad you will be charged the data roaming rate. In order to use Wireless Sync, your PC Monitor or Wireless Sync Enterprise Server must be on and in a condition to receive your corporate email. Wireless Sync software updates will be sent to your device and will be charged as a roaming data charge.
BlackBerry Solution
Some email attachments (Microsoft® Office Word, Excel®, PowerPoint®, Corel® WordPerfect®, Adobe® PDF, and ASCII text) are delivered to the BlackBerry device when requested by the end user. ZIP file browsing is available with BlackBerry Device Software v3.7. With BlackBerry Device Software v4.0, an HTML Internet browser has been added to the service in addition to full wireless PIM (Calendar, Contacts, Notes&Tasks) synchronization when using the BlackBerry device with a BlackBerry Enterprise Server TM. Graphics in emails and attachments are not delivered to the BlackBerry device. When the BlackBerry device reaches its memory storage capacity, email stored on the device will automatically be deleted from it, starting with the oldest emails first. BlackBerry Desktop Software using BlackBerry Desktop Redirector only supports Microsoft Exchange environments. Up to ten POP3/IMAP and ISP email accounts are supported through use of the BlackBerry Internet Service TM.
CellularOne does sell memory cards for your PDA and BlackBerry which are great to store pictures,
E-mails and other important information that you do not want to lose in the event of your device reaching its memory stage capacity.
Business customers who are interested in purchasing 5 or more phones with service please call our corporate sales department 441 700-7303.
BlackBerry® 8830 World Edition
The BlackBerry® 8830 World Edition Smartphone is a sleek and performance–driven global smartphone that features trackball navigation and a backlit QWERTY keyboard. It comes equipped with microSD™ expandable memory support (up to 4GB) and a media player. It also offers Navigator, whilst in the US, Mobile IM for BlackBerry, Bluetooth® including Stereo support and BroadbandAccess service.
Features
All Digital
Dual–band 800/1900 Mhz 1x EV–DO networks
Dual–band 900/1800 Mhz GSM/GPRS
(outside Bermuda and North America)
64 MB Flash Memory/32 MB RAM
BlackBerry® 4.2 Desktop Software
BlackBerry Applications
BroadbandAccess capable
(only in Bermuda and the United States)
Large, bright, high resolution, high contrast colour, LCD Screen (320x240 pixel) with bright LED
backlight. Supports over 65,000 colours
Integrated Email, Phone, SMS, Browser, Calendar, Address Book, and additional organizer
applications
Always On, Always Connected® – Receive email and corporate data automatically with
no need to request information delivery
Integrated speaker and microphone, Hands–free headset capable(2.5mm)
Media Player with microSD™ memory support
Bluetooth® Wireless Technology
The BlackBerry 8830 can integrate up to 10 business and/or personal email accounts with the
BlackBerry Internet Solution. Set–up is simple, and can be done right from the device
The BlackBerry 8830 works with the BlackBerry Enterprise Solution to provide functionality such as
single mailbox integration, remote address book look–up and more
Navigatorsm Capable in the US
Ringtones: Polyphonic (MP3, MIDI) + vibrate
35–key backlit QWERTY Keyboard. Dedicated Send, End, Convenience, Power and Mute keys,
trackball navigation and ESC key
Password protection and keyboard lock
SAR Information – ear/body: 1.46/0.9 W/kg
Hearing Aid Compatibility = M4/T4
Specifications
Dimensions: 4.49" (H) x 2.6" (W) x 0.55" (D) (114mm x 66mm x 14mm)
Weight: Approximately 4.6 oz. including Battery
Standard Lithium Battery Cell (1400 mAh)
Mode: Digital
Usage: Up to 220 minutes of talk time (CDMA/GSM–GPRS) OR
Standby: Up to 216 hours (CDMA/GSM–GPRS)
Includes 2.5 mm headset jack
Full QWERTY Keyboard with Trackball Navigation
Digital Music Player
microSD™ Memory Expansion Slot
Bluetooth® Capable*
TTY Compatible
Hearing Aid Compatibility = M4/T4
Meets FCC SAR limit. Manufacturer's highest FCC reported SAR 1.46 W/kg at ear, 0.9 W/kg on body. Actual SAR may vary.
*The RIM BlackBerry® 8830 supports the following Bluetooth profiles: Headset, Hands–free, Serial Port and Dial–Up Networking. It does not support object exchange (OBEX) profiles.
1xEV–DO/GSM/GPRS
Domestic/International Voice and Email Service
BlackBerry® Device software 4.2
Broadband Data
View Email and Attachments
*Broadband Data can be applied to a Voice and Data Plan or a BlackBerry Unlimited Data Plan for use in Bermuda only. If you travel abroad voice and data roaming charges will apply on top of your local voice and Data plan.
http://na.blackberry.com/eng/support/devices/#tab_ddetail_subtab_8800
BlackBerry® 8130 Pearl
With the BlackBerry® Pearl™ 8130 smartphone, you can do all the things you have to do, so you can do more of the things you want to do. View email and attachments, stay on track and on time with the organizer and calendar and surf the Internet to stay in–the–know. Take pictures and capture video with the built–in 2.0 megapixel camera and then share the moments with your friends. Stay entertained with the media player and get to where you want to go with Navigator. The BlackBerry Pearl 8130 smartphone...
Features
Dual–band 800/1900 Mhz 1x EV–DO networks
64 MB Flash Memory/32 MB RAM
BlackBerry® 4.3 Desktop Software. Integrated Email, Phone, SMS, Browser, Calendar, Address Book, and additional organizer applications
The BlackBerry Pearl 8130 can integrate up to 10 personal email accounts with the BlackBerry Internet Solution (BIS). Set–up is simple, and can be done right from the device
The BlackBerry Pearl 8130 works with the BlackBerry Enterprise Solution (BES) to provide functionality such as single mailbox integration, remote address book look–up and more
High resolution, high contrast, colour, LCD Screen (240x260 pixel) with bright LED backlight. Supports over 65,000 colours
Integrated speaker and microphone, hands–free headset capable (3.5mm)
Navigator in the US for spoken turn–by–turn directions
BroadbandAccess capable
2.0 Megapixel Camera with Flash and Video Capture
Media Player with microSD™ memory support
Bluetooth® Wireless Technology including A2DP for Stereo sound
microSD memory expansion slot (up to 8 GB)
Ringtones: Polyphonic plus vibrate
SureType® QWERTY keyboard technology. Dedicated Send, End, Convenience, Power and Mute keys, trackball navigation and ESC key
Password protection and keyboard loc
SAR Information – 1.48 W/kg
Hearing Aid Compatibility = M3/T3
Specifications
Dimensions: 4.2" (H) x 2.0" (W) x 0.55" (D) (107mm x 50mm x 14mm)
Weight: Approximately 3.4 oz. including Battery
Standard Lithium Battery Cell (900 mAh)
Mode: Digital
Usage: Up to 202 minutes of talk time OR
Standby: Up to 200 hours
2.0 Megapixel Camera with Flash
microSD™ Memory Expansion Slot
Digital Media Player
Bluetooth® Capable*
TTY Compatible
Hearing Aid Compatibility = M3/T3.
Meets FCC SAR limit. Manufacturer's highest FCC reported SAR 1.48 W/kg. Actual SAR may vary.
*The BlackBerry® Pearl™ 8130 supports the following Bluetooth profiles: Headset, Hands–free & Serial Port. It does not support object exchange (OBEX) profiles.
For more information please visit:
http://na.blackberry.com/eng/support/devices/#tab_ddetail_subtab_pearl
GENERAL BLACKBERRY QUESTIONS
How do I monitor available memory?
To see the approximate amount of available flash memory on the BlackBerry smartphone, complete the following steps:
On the Home screen, open Options
Select Status.
The File Free field shows the approximate amount of available flash memory available for data. If you want to make sure that this value is as accurate as possible, restart the BlackBerry smartphone to initiate a full garbage collection.
The File Total field shows the amount of available flash memory after loading the wireless transceiver, operating system, and basic applications.
To see the approximate amount of occupied flash memory on the BlackBerry smartphone, complete the following steps:
On the Home screen, open Options.
Select Status.
Display the menu and select Database Sizes.
How do I maximize battery Power?
Avoid exposing the battery to extreme heat and cold.
For the first 3 charge cycles, fully charge the battery overnight and allow it to fully discharge before recharging (battery conditioning).
Charge and re-condition a battery after an extended idle period.
A Lithium-ion battery may be damaged by extensive overcharging (continuously on a charger for more than 24 hours).
Keep your phone, batteries, and the contact terminals clean. The contacts can easily be cleaned with a pencil eraser.
Use the battery. If possible, avoid letting your battery sit idle for long periods of time.
Use only the phone options and accessories that you really need.
What size SD card will my BlackBerry support?
BlackBerry Device Software
Media Card Size Limit
BlackBerry Device Software 4.2.2
Up to 4 GB
BlackBerry Device Software 4.3.0
Up to 8 GB
BlackBerry Internet Service
Why do I receive the following error message when attempting to login to my BlackBerry Internet Service Account: "The User ID and Password provided are invalid. Please re-enter your User ID and Password and try again"?
The User ID or password you have entered is invalid. To correct the problem, follow these steps:
Verify that you are typing the User ID and password correctly.
Remember to disable Caps Lock (if appropriate).
If you do not remember the password,
Navigate to Blackberry's website.
Click the Forgot your password? link
Enter your User ID in the field provided and click Submit.
Type the answer to your secret question (created during initial account setup) and click Submit.
A new password will be sent to your device. Use this password to login to your BlackBerry Internet Service account.
Remember to change your password once you have successfully logged into your account.
BlackBerry™ Enterprise Server
What is the Mobile Data Service (MDS) feature?
The Mobile Data Service (MDS) is a feature of the BlackBerry Enterprise Server (BES). MDS enables an enterprise to provide controlled browsing of Intranet and Internet web content on a BlackBerry handheld device.
For further information and or troubleshooting for your specific device please visit the web pages below. If you have any technical issues please go to the Support site and type in your query or problem into the “ Search the BlackBerry Technical Solution Centre” box.
http://na.blackberry.com/eng/support/
http://na.blackberry.com/eng/support/tips.jsp
http://na.blackberry.com/eng/support/devices/
Learn more about the most popular tips and tricks for your BlackBerry
http://na.blackberry.com/eng/support/blackberry101/tips/
